Exchange & Returns

Welcome to Gen de Kai family!  We're all about bringing joy and color to your wardrobe with our unique embroidery pieces, crafted just for you. 🌸

Quick reminder: Make sure your selection is just right—size and color-wise—before checking out.  We aim for your absolute delight!

Got a change of heart?  No worries!  Even though our pieces are made-to-order, we're here to listen. For unworn items, feel free to reach out for exchanges or returns within 7 days—except those special "Final Sale" finds.

Ready to add some Gen de Kai charm to your days?  If you need to swap or return, just ping us at contact@gendekai.com, and we'll sort you out with the simple steps to follow.

Thanks for shopping at Gen de Kai. Let's make every day a bit more beautiful! ✨